This was the only thing we found has remained 'topnotch' and we really enjoyed that aspect of our stay as we have in the past.īased on our current experience, we would not recommend this location. Important Note: The separate tennis program remains absolutely outstanding. We regret writing such negative feedback about their place of employment, but feel we have no alternative but to share our experience with others who contemplate booking or returning to this location with the expectation that they'd find it consistent with their prior visits or our prior reviews. Lastly, we're so sorry for the few long-standing employees at Topnotch that we respect and always enjoy seeing. We came to relax and connect in our former 'happy place' only to be treated with indifference in a very tired property. (and our visit was off season in early May). Now, it appears to be a wedding venue 'cash cow' for the investment group and they have lost any sense of customer service for other guests. In trying to address the issue, I was told I was wrong (which I was not) and then ignored. I always try to resolve issues in-house before writing a negative review, but nobody onsite cared enough about guest safety and comfort to return a call, which left me smoking hot. I never got a call back, much less an apology, or anything else, leaving me to conclude that this type of mishap doesn't warrant any attention on their part. I asked the desk to have the manager call me. I tried that the next morning and it happened again! The issue wasn't fixed until later that next day. He said I just had to run the cold water for a few minutes. When I called the desk to tell them that the issue wasn't fixed, l was told I wasn't listening and that the problem had been corrected. My spouse tried to tell them the issue was outside of our room because all of the taps in our suite were impacted (and they noted the room above us had the same issue), but they insisted on changing the shower cartridge in our room. I had to go to the spa to finish my shower, discreetly change and leave for dinner, only to find the maintenance crew still there when we got back. After reporting it to the acting manager on duty, maintenance people were in our room for several hours. The worst part of our stay was having to jump out of a burning hot shower due to a water issue that resulted in only extremely hot water (by this I mean too hot to touch even for a second) in all of the taps of our room, rendering them unusable for 2 days. Hilton Garden Inn Burlington Downtown Burlington Offering an indoor pool and a restaurant, Hilton Garden Inn. See the latest prices and deals by choosing your dates. I see no evidence of much needed investment in customer-facing touch points at this location with the exception of the exterior landscaping, which is still lovely. Wonderful: 9+ Very Good: 8+ Good: 7+ Pleasant: 6+ Our Top Picks Lowest Price First Star rating and price Top Reviewed. A prior reviewer mentioned the pool being dirty -it still is. With only 68 rooms and 23 luxurious resort homes for lodging, and many to welcome few. At Topnotch Resort you’ll find an intimate and serene escape at our New England luxury resort one that brings nature seamlessly into the conversation. The furnishings need replacement and obvious signs of neglect are everywhere. A majestic mountainside destination in Stowe, Vermont that blends the gracious charm of a ski lodge with the luxurious amenities of a world-class resort. Our experience has been not at all like the previous visits or reflective of my previous glowing reviews. Apparently, they were sold to a new investment group just before COVID, which was the last time we were here. I am so sad to write this review, as we've been loyal Topnotch patrons for over 15 years and have stayed here a dozen times or more.
#Top notch inn stowe professional#
Hotels near The Salon Professional Academy Williston.Hotels near (PBG) Plattsburgh International Airport.Hotels near (BTV) Burlington Intl Airport.Hotels near Stowe Mountain Auto Toll Road.Hotels near Top Notch Tennis Academy-Day Classes.Hotels near Gentle Giants Sleigh and Carriage Rides.How amazing?!Ī huge congratulations to these two UVM college sweethearts! I wish you nothing but the best for your futures together. There were countless meaningful details woven into their wedding day but my favorite was their Chuppah - built out of birch trees from where Olivia grew up, made by her Dad, her Uncle, & Jake. Their niece and nephew *almost* stole the show as the cutest flower girl and ring bearer but it's safe to say everyone had eyes on Olivia when she walked down that aisle. Not to mention that he was simply gushing over Olivia all. I could feel the excitement and happiness coming from Jake as he anticipated their first look. There were many happy tears from the first look to their ceremony over looking the mountains. Olivia looked absolutely stunning in her elegant bridal gown (w/ pockets!) and the two of them just radiated so much joy together. Olivia & Jake's gorgeous wedding day at Topnotch Resort was the perfect way to officially kick off my 2021 season.
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